Privacy Statement

This Privacy Policy explains what personal data I collect from you, why I collect it, how it is used, stored and protected and in what circumstances it may be shared.

By booking an appointment or participating in therapy services, you acknowledge that you have read and understood this Privacy Policy.

What data do I collect?

I may collect and store the following information:

• Name and age — to identify you as a client

• Contact details — email address, phone number, home address

• Next of kin / emergency contact details

• Medical or healthcare practitioner details

• Relevant health information provided by you

• Brief therapy session notes

This information is necessary for the safe and appropriate provision of professional services.

Why do I collect this information?

Your data is used for the following purposes:

• to contact you regarding appointments or schedule changes

• to support your therapeutic process

• to assess suitability for therapy

• to ensure your safety and wellbeing

• to meet professional, ethical and insurance requirements

I will always collect and process only the minimum amount of information necessary.

Will your data be shared?

It is very unlikely that I will share your data.

Your information will not be sold, transferred or used for any unethical purpose.

Confidentiality may only be broken in the following circumstances:

• where required by law or court order

• where there is risk of harm to yourself or others

• where safeguarding concerns are identified

• where criminal activity or fraud is disclosed

• where therapy notes are subpoenaed

• during professional supervision (first name only)

Where possible, you will be informed before any disclosure is made.

How is your data stored?

Your information is stored securely and may be held:

• as hard copy notes in a locked cabinet

• as digital records on a password-protected device

Only I have access to your information.

Data is never stored on unsecured systems or shared devices.

Your phone number may be stored in a business mobile phone using your first name and initial only.

How long is your data kept?

Your personal information and therapy notes are retained for the period required by my professional insurance policy (currently 7 years), unless legal obligations require otherwise.

After this time:

• paper records are securely destroyed

• digital files are permanently deleted

• your contact details are removed from devices

Your rights

You have the right to:

• request access to your data

• request correction of inaccurate information

• request deletion where legally appropriate

• withdraw consent where processing is based on consent

Such requests will be handled in accordance with applicable data protection laws.

Legal Basis for Processing

Your personal data is collected and processed on the basis of:

• provision of professional therapeutic services

• legitimate interest

• ethical practice and duty of care

• legal and insurance compliance

Updates to this Privacy Policy

This Privacy Policy may be updated from time to time.

Please review it periodically, particularly if returning to therapy after a break.

Acceptance of this Policy

By booking an appointment or completing the Client Intake Form, you confirm that you have read and understood this Privacy Policy.